Winning After Sales
ClearOps Forum 2026

A day of real customer stories, practical solutions, and direct conversations with industry leaders who have tackled the challenges you face, from DMS connectivity to AI-driven operations and spare parts planning.

Date: June 11, 2026
Time: 10 AM – 4 PM (CET)
Location: Munich, Germany
Language: English

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WHY ATTEND

Transform Your After Sales Into a Revenue Engine

Join ClearOps for a one-day forum packed with actionable insights and proven strategies from AGCO and top industry leaders, covering DMS connectivity, spare parts optimization, and AI-powered after sales operations.

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WHAT AWAITS YOU

IMPRESSIVE CUSTOMER STORIES

Hear directly from AGCO and fellow leaders who have solved the exact challenges you face, with candid accounts of what actually worked.

Get market insights
Learn from thought leaders as they share key trends, strategies, and emerging technologies shaping the future of the aftermarket.

Hands-On Workshops
Work through your challenges in focused breakout sessions with industry peers through interactive panels, live demos and more.

Peer Learning & Networking
Take advantage of this opportunity to network with senior executives and discuss practical solutions to the challenges facing your industry.

AGENDA

From Insights, To Action

Join us for inspiring keynotes, engaging panel discussions, and real-world insights from true industry leaders like AGCO. Learn how to break down silos for full network collaboration and leverage AI for smarter planning, all while connecting with peers and experts to exchange ideas, strategies, and best practices.

TIME
SESSION
09:00–10:00
Registration, Breakfast & Networking
10:00–10:30
From Fragmentation to Orchestration: The Future of Connected After Sales
William Barkawi, ClearOps
10:30–11:00
Connecting Dealers, Optimizing Inventory, Growing Revenue: The AGCO Journey
Matthias Winkler, AGCO
11:00-11:15
Network Break
11:15–11:45
OEM–Dealer Synergies in Action
Panel Discussion with AGCO, TEREX, Jungheinrich & Genpact
11:45-13:00
Network Lunch
13:00–13:30
Agentic After Sales Supply Chains
Robert Zinke, Celonis
13:30–14:00
Removing the Data Barrier to Leverage AI in After Sales
Dan Touchette, ClearOps
14:00-14:15
Network Break
14:15–14:45
The Future of After Sales Collaboration: The "Last Mile" Value
Alexander Suessmilch, Genpact

14:45-15:00
Network Break
15:00–15:30
Hitachi Ventures - Special Keynote
Pratik Malhotra, Hitachi Ventures
15:30–16:00
Final Thoughts & Takeaways
William Barkawi, ClearOps & Andreas Baader, Barkawi Group
16:00–17:00
Networking Above the City

KEY THEMES

The Big Ideas Shaping the Day

Three interconnected themes that define where aftersales excellence is heading and how you get there.

From Fragmentation to Full Network Collaboration

Break down silos between OEMs and dealers. Discover how full network visibility and seamless data connectivity unlock performance across the entire aftersales chain and enable OEM–dealer collaboration to drive aftersales revenue growth.

AI-Powered Inventory & Spare Parts Management

Move beyond reactive planning. Learn how leading OEMs like AGCO are using dealer data to enable best-in-class spare parts planning, reduce stockouts and emergency orders, and drive improved fill rates and parts revenue.

Scaling AI for Real After Sales Impact

From removing data barriers to deploying intelligent planning tools, explore how AI is reshaping after sales and service operations. What it takes to make it work at scale, and how you can take the first steps to achieve similar results.

Voices on Stage

Meet Our Speakers

AGCO

Matthias
WINKLER

Digital Transformation Lead
Celonis

Robert
ZINKE

Product Lead
Emerging Use Cases
Jungheinrich

Lars
WESTPHAL

Head of Supply Chain Strategy

ClearOps

William
BARKAWI

Founder & CEO
Genpact

Alexander
SUESSMILCH

VP Supply Chain Management,
Global Lead After Sales
Hitachi Ventures

Galina
SAGAN

Investment Partner

Terex Corporation

Florian
CADORET

Customer Integration Manager

Barkawi Group

Andreas
BAADER

Innovation Engineer

SCAIA

Henry
GREULICH

Partner

Genpact

Bernd
HOFFMANN

VP Genpact Germany

ClearOps

Dan
TOUCHETTE

VP of Product

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THE VENUE

Munich, Germany

Date: June 11, 2026
Time: 10:00 AM – 4:00 PM
Location: Baierbrunner Str. 21, 81379 Munich, Germany

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