Common Problems We Solve

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Insufficient supply chain speed and flexibility

Here is the dilemma: Information is not online and the reaction to supply chain events is too slow. It takes days instead of seconds to come up with ways to deal with minor changes in production and supply plans, or to manage catastrophic events.

Customers out of reach

Selling your products through retail and dealership networks often means you “have little clue how our customers are doing”. The collaboration with network partners is poor at best, particularly outside home markets.

Poor product availability

Inventories are too high, while customer service levels are still unsatisfactory. You always seem to have the wrong things in stock, despite attempts at collaboration, cross-functional alignment, etc.

Excel chaos

In most companies, planning is still widely Excel-based. Information is retyped, shadow plans are maintained, no-one believes in a single number. The daily struggle to consolidate data costs enormous amounts of time and money.

Solutions

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Partner collaboration

Retailers and machine manufacturers maintain large networks of several hundred independent service and sales outlets. End customers often experience empty shelves or cannot get important parts when they need them.

Our collaboration solution helps you move closer to your customers and frees up the dealership and retail personnel you need to focus on them.

  • It supports the entire collaboration process: forecasting, optimization, replenishing, new product launches, technician scheduling and warranty management
  • It encompasses more than 450 outlets
  • It has integration experience with over 30 different systems (ERP, dealer management systems)
  • It has a solid reputation for delivery on budget

Operational planning and S&OP

Coordinating a company-wide planning process – S&OP – can often feel like trying to herd cats. Teams from sales, finance, manufacturing, logistics and supply chain all have different agendas, and Excel sheets result in chaos and churn.

Our collaboration platform ties together all these loose ends. We augment your planning process and remove the rigid ties your SAP or ERP system imposes.

  • Extensive experience implementing sales & operations planning at all levels: governance, processes and technology solutions
  • Flexible integration with any ERP system or Excel/files
  • Consensus demand planning with advanced, best-fit, statistical forecasting
  • Inventory positioning
  • Capacity planning

Supply chain science & analytics

Corporate transaction systems are good at what they are built for – managing transactions. When it comes to more sophisticated optimization in supply chains, however, most of them fall short. This leaves the planner in a dilemma: best optimization results but everything has to be done in SAP.

We augment your SAP and solve your sophisticated planning and optimization challenges – almost like adding a new brain to your tools. The ClearOps platform is ready to take on your optimization task, regardless of how big it is.

  • Team of seasoned operations research experts
  • Data driven customer segmentation and proactive marketing, loyalty assessment and shopping basket analysis
  • Forecast accuracy improvements 6-20%
  • Assortment and inventory optimization reducing stocks by up to 27%

Our Clients

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We have been working with most of our clients for several years. Typically our engagements start with operations consulting and process piloting. Then, we help our clients take the solution online and roll it out. A partnership model that works for all.

FAQ

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What benefits does ClearOps offer?

ClearOps increases the speed, integration and flexibility of your supply chain. More accurate predictions and a better information flow ultimately increase product availability at lower inventories and better cost efficiency.

How can I get a demo of the ClearOps solution?

Simply contact us at info@clearops.com or use the contact form below. We are based in Munich, Germany and will reply shortly.

What is the price of using the ClearOps platform?

ClearOps pricing depends on its functional scope and the number of users and supply chain locations involved. Supply chain analytics is also often project-based, so individual projects are subject to negotiation.

Does ClearOps integrate into SAP?

Yes. Various releases of SAP ERP and SAP Business One are supported.

Is ClearOps SaaS only or can I run it on our own servers?

ClearOps is designed to be an SaaS (software as a service) solution. Selected customers have asked for an on-premise solution, which can be realized on request.

Is data security ensured with ClearOps?

The ClearOps solution is hosted on services in Germany. All data security laws of Germany and the EU ensure your information and data are treated highly confidentially. State-of-the-art security and monitoring technologies are utilized.

Can I get trained in ClearOps?

ClearOps training courses are held on request and depend on the scale of your requirement. ClearOps functions are easy to use. Some understanding of supply chain science and data analytics is helpful for super-users, but not necessary for day-to-day operational users.

What level of integration do I need to run ClearOps?

We support many integration approaches. Manually uploading Excel and CSV files can be a simple way to familiarize with ClearOps, but the full benefit comes through automated interfaces, such as web services and file transfers, between the ERP software of supply chain partners and ClearOps.

How can I connect with business partners through ClearOps?

First functional benefits can be achieved by processing data that were formerly uploaded manually. However, the real ClearOps benefits are realized through automated interfaces between supply chain partners. Over 500 different partners are currently connected through ClearOps, exchanging supply chain information such as customer orders, inventories, forecasts, purchase orders, super-session chains, installed-base information or even warranty claims.

Is ClearOps a B2C or B2B solution?

ClearOps is a B2B solution that integrates and controls supply chains between business partners. In some cases, ClearOps is used to support a B2B2C (business-to-business-to- consumer) scenario to integrate manufacturers, retail partners and end customers.

What interface technologies does ClearOps support?

One key strength of ClearOps is its flexibility on interfacing. It also supports online web services on an XML or REST basis, and flat file exchanges. Today, over 25 ERP software systems are already successfully connected to ClearOps. Additional interfaces can be implemented easily. Power users can upload and download files.

Get in touch

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Drop us a quick line and tell us about your daily challenges in collaboration, planning or optimization. We will get back to you shortly and  we can start exploring options.