ClearOps Raises €8.6 Million Series A to Build the AI Operating System for OEM After Sales

William Barkawi
CEO of ClearOps
William Barkawi
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https://www.clearops.com/blog/clearops-raises-eu8-6-million-series-a-to-build-the-ai-operating-system-for-oem-after-sales

ClearOps, the AI-powered after sales platform for industrial OEMs, today announced the closing of an €8.6 million Series A funding round led by Hitachi Ventures, alongside Schoeller Group and Barkawi Group.

The funding marks ClearOps’ first institutional capital raise and accelerates the company’s mission to become the AI operating system for global OEM after sales operations.

Solving One of Industrial Manufacturing’s Largest Opportunities

When machines stop working, every hour matters. When after sales doesn’t seamlessly work across manufacturers, dealers, service partners, and machines, the right parts and services are often not available when needed - and machines stand still.

The consequences are real: construction sites stop, harvests are delayed, and parcels cannot be delivered. Downtime quickly becomes expensive, and dissatisfied customers often follow.

After sales keeps machines moving, drives customer loyalty, and represents one of the largest profitability drivers for OEMs and dealers alike. Yet despite its importance, much of the industry still operates across fragmented systems and manual processes.

ClearOps acts as the AI operating system for industrial after sales, connecting manufacturers, dealers, service partners, and machines on a single platform without replacing existing infrastructure. By aggregating and orchestrating data across the service supply chain, ClearOps enables OEMs and dealers not only to predict demand, but increasingly automate and execute critical service and parts workflows.

Today, ClearOps supports thousands of connected dealers and millions of machines worldwide, working with leading industrial manufacturers including AGCO, Terex, Jungheinrich, and Lippert. Across customer networks, ClearOps has increased parts availability by up to 40%, driven 5-15% growth in parts sales, and reduced repair times by up to two days.

 

Founder Statement

“Industrial service networks are under increasing pressure. Machines are becoming more connected, customer expectations around uptime continue to rise, and global disruptions have exposed the limits of today’s fragmented after-sales systems.

We believe the future belongs to manufacturers and dealer networks that can predict, coordinate, and execute in real time.

Our vision is bold: keep the world’s machines moving by building the AI operating system for after sales - ensuring the right parts and services are available before downtime happens.”

William Barkawi, Founder & CEO, ClearOps

 

Investor Perspective

The composition of this investor group reflects a strong alignment of industrial expertise, supply chain knowledge, and deep after sales experience.

Hitachi Ventures

"We believe industrial after sales is entering a fundamental transformation. As machines become increasingly connected and customer expectations around uptime continue to rise, traditional approaches to service operations will no longer be sufficient. ClearOps is building the operational intelligence layer needed for this next era - combining AI, data, and execution into one platform. We see a large market opportunity and believe the team is exceptionally well positioned to define this category."  -Pete Bastien, Partner Hitachi Ventures

Hitachi Ventures’ participation provides strong strategic validation of ClearOps’ platform and long-term market opportunities. As the investment arm of one of the world’s leading industrial technology companies, Hitachi Ventures brings deep expertise in industrial infrastructure, digital transformation, and global operations.

Schoeller Group

"Global service and supply chain networks are becoming increasingly complex, yet many critical processes are still managed through fragmented systems and manual workflows. We believe the future belongs to intelligent, connected platforms capable of coordinating complex networks in real time. ClearOps combines deep operational expertise with a scalable technology platform, laying the foundation for the next generation of industrial service networks."- Christoph Schoeller, CEO, Schoeller Group

Schoeller Group contributes extensive experience in logistics, industrial systems, and global supply chain operations. Its investment reflects strong alignment with ClearOps’ vision of transforming fragmented service supply chains into connected, data-driven operating environments.

Barkawi Group

"ClearOps was built around a belief we have held for years: after sales remains one of the largest untapped opportunities in industrial businesses. It is where profitability, customer loyalty, and operational excellence come together - yet much of the industry still runs on fragmented systems and manual processes."

"We have supported ClearOps from day one because we saw both the scale of the problem and the opportunity to build a fundamentally new operating model for after sales. Today, with AI and connected ecosystems becoming reality, we believe the company is uniquely positioned to define the future of how manufacturers and dealer networks operate globally.” -Robert Kunze, Managing Director Barkawi Technologies

Barkawi Group brings deep operational expertise in after sales, service supply chains, and industrial operations, combined with a strong track record in company building and scaling technology businesses globally.

Accelerating the Next Phase of Growth

The Series A funding will primarily support ClearOps’ global expansion, with significant investments into go-to-market capabilities, strategic ecosystem partnerships, and the continued advancement of the company’s AI platform.

As industrial service networks become increasingly connected and complex, ClearOps is expanding its ecosystem footprint and strengthening partnerships that further embed the company at the center of modern after sales operations.

At the same time, ClearOps will continue investing in AI capabilities that enable OEMs and dealers not only to predict demand but increasingly automate and orchestrate complex parts and service operations across global networks.

As machine uptime becomes more critical and industrial environments face growing uncertainty and disruption, ClearOps is building the operational layer needed to power the next generation of intelligent after sales networks.

About ClearOps

ClearOps is building the AI operating system for industrial after sales, helping manufacturers and their dealer networks keep the world’s machines moving.

The company connects OEMs, dealers, service partners, and machines on a single platform, enabling intelligent parts planning, predictive service operations, and real-time coordination across global service networks. By transforming fragmented after sales environments into connected and data-driven ecosystems, ClearOps enables higher machine uptime, stronger customer loyalty, increased parts sales, and more efficient operations across the entire service supply chain.

Today, ClearOps supports thousands of connected dealers and millions of machines worldwide and works with leading industrial manufacturers across agriculture, construction, material handling, trucking, and other mobile machinery industries.

Headquartered in Munich, with additional operations in Lisbon, Atlanta, and San José, ClearOps employs approximately 60 people globally.

For media enquiries, interviews, or further information, please contact:

Press Contact: marketing@clearops.com

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