Agentic Spare Parts Planning
Grow Parts Revenue. Protect Your After Sales Margins.
Forecast intermittent demand, optimize inventory across your network and act on explainable replenishment proposals, built natively on Celonis. Every approved decision flows back into the ERP.
WinnerCelonis × AWS
Hackathon 2026
Boost Revenue
Through higher parts availability and improved service levels.
Improved Cash Flow
By optimizing inventory and working capital.
Operational Optimization
Through better decisions and exception-based planning.
Trusted AI Decisions
Through richer context and explainable recommendations.
The Challenge
Bridging the Gap from Planning Intelligence to Operational Execution
AI only creates value in Spare Parts Planning when it understands the operational context behind every decision.
Manual Legacy Planning
Today: Planning runs on SAP, BI reports and Excel. Manual reviews grow with every SKU.
With ClearOps × Celonis: Exception-based planning. Planners orchestrate decisions instead of reviewing every proposal.
AI Without Context
Today: Isolated AI tools miss the business context that intermittent, failure-driven demand needs.
With ClearOps × Celonis: Agentic planning grounded in Celonis operational context: relevant, explainable and trustworthy.
No Path to Execution
Today: Insights stay in reports, and AI pilots fail to translate into trusted decisions.
With ClearOps × Celonis: Actionable proposals, validated by planners and executed through existing ERP processes.
How It Works
Fewer Decisions to Review. Better Decisions to Make.
Celonis provides the operational context, ClearOps the planning expertise and AI agents that turn it into trusted decisions.
Celonis Context · Process Intelligence
Context Is What Makes AI Worth Trusting.
Running natively in Celonis, ClearOps grounds every recommendation in the operational context already there.
- More trustworthy recommendations, grounded in your operational reality
- Recommendations that get sharper as decisions and outcomes feed back in
- No new data stack, because it builds on your existing Celonis data, security and governance
Step 1: Connects
the planning agent to your operational context via the Celonis Context Model and MCP.
Step 4: Executes
approved decisions within defined limits, written back to the ERP with a full audit trail.
Step 2: Investigates
every exception with process and supply chain data, before a planner sees it.
Step 3: Explains
every recommendation with its context and reasons, so planners can trust and defend it.
Step 1: Connects
the planning agent to your operational context via the Celonis Context Model and MCP.
Step 2: Investigates
every exception with process and supply chain data, before a planner sees it.
Step 3: Explains
every recommendation with its context and reasons, so planners can trust and defend it.
Step 4: Executes
approved decisions within defined limits, written back to the ERP with a full audit trail.
“The partnership with ClearOps provides the foundation for integrating service and machine data into our Process Intelligence Platform, eliminating a significant After Sales supply chain blind spot. The result is a supply chain that is perfectly synchronized with the real needs of customers and machines in the field.”
Celonis Bronze Partner
Partnership
Official Celonis Partner
ClearOps is an official Celonis Partner, with Spare Parts Planning built natively on the Celonis Context.
We chose to partner with Celonis because we know that successful After Sales depends on combining deep domain expertise with the right process context. Together, we are uniquely positioned to reinvent how After Sales is run.
Frequently Asked Questions
What value does Agentic Spare Parts Planning provide for my organization?
It boosts revenue through higher parts availability and improved service levels, improves cash flow by optimizing inventory and working capital, and improves fill rates through more accurate, context-aware planning decisions. Planners move to exception-based planning and act on explainable AI recommendations instead of validating every proposal.
How does your solution fit into the Celonis architecture?
ClearOps runs natively on the Celonis Platform as a composable solution, alongside the core manufacturing domains Supply Chain, Design-to-Industrialization, Shopfloor and Production Planning. The planning agent connects to the Celonis Context Model via MCP, builds on the data already in Celonis and writes approved decisions back to the ERP with a full audit trail.
How does your solution expand the value I can get from Celonis?
It extends Celonis Process Intelligence into a new manufacturing domain: After Sales. Existing Celonis context and intelligence turn into operational decisions with measurable impact on revenue, cash flow, fill rates and parts availability, on your existing Celonis infrastructure, security and governance. Spare Parts Planning is the starting point for additional After Sales use cases.
How is your solution different from other AI planning tools?
Isolated AI planning tools lack the business context to make reliable recommendations, especially in After Sales, where demand is intermittent and failure-driven. ClearOps combines Spare Parts Planning with the operational context and data already in Celonis, explains the drivers behind every recommendation and executes approved decisions in the ERP within defined limits.
Book a Demo
Talk to an Expert
Tell us about your After Sales setup and we'll tailor a walkthrough to your priorities.
Security & Compliance
- ClearOps ISO/IEC 27001:2022 certified since 2023
- GDPR-aligned controls under a structured ISMS
- Celonis Platform with SOC 2 Type 2 and ISO/IEC 27001
- Full audit trail for every ERP write-back