Process Excellence Network Covers New Partnership Between Celonis and ClearOps

Celonis partners with ClearOps to power the future of intelligent supply chains

Collaboration aims to empower original equipment manufacturers (OEMs) and their dealer networks with proactive, data-driven decision-making

Process intelligence leader Celonis is partnering with ClearOps to boost the future of intelligent supply chains. The collaboration aims to empower original equipment manufacturers (OEMs) and their dealer networks with proactive, data-driven decision-making.

It will ensure that machinery and equipment run longer, perform better and deliver greater lifetime value to end customers, according to the announcement.

Garter predicts that, by 20230, one in 20 supply chain managers will manage robots, rather than humans.

Disconnected systems and incomplete data hamper OEMs

For years, OEMs and dealers have been held back by disconnected systems and incomplete information, stated a press release. Parts demand is often misjudged in spreadsheets, orders disappear across disconnected systems and service histories are buried in outdated, manual records.

Meanwhile, vital customer and asset data remain trapped in isolated silos. The impact is costly: machines sit idle for days waiting on parts, service teams react only after breakdowns and both OEMs and dealers lose revenue, while customers bear the brunt of expensive downtime. Manual processes waste time, critical data gets lost and without a unified, global view of machine and customer activity, true optimization is impossible.

Read more on the Process Excellence Network portal.

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